Coronavirus Advice

Information about COVID-19

This page has been designed to provide up-to-date information, guidance and advice with regards to Coronavirus (COVID-19).

Latest update on easing of lockdown restrictions: 

The Prime Minister's announcement here

Guidance for businesses and venues on the further easing of coronavirus (COVID-19) restrictions from 4 July 2020 here

Coronavirus outbreak FAQs: what you can and can't do after 4 July here


Support for Individuals

If you need medical help, please use the 111 online coronavirus service.

Please click here for the Government's stay at home advice and here for more general information.

Coronavirus outbreak FAQs: what you can and can't do before 4 July here

Guidance on coronavirus testing for frontline workers and over 65's who are self-isolating here

NHS test and trace: how it works here

The Government has launched a Coronavirus information service on WhatsApp - get started here

Bolton Council have set up an emergency contact number for extremely vulnerable people, who have been told to stay at home at all times, and who have no family or friends to support. Contact 01204 337 221 for further support.

Wigan Council have set up an emergency contact number for people who are self-isolating who do not have support from family or friends. Contact 01942 489018 for further support.

Find guidance, advice and tips on how to maintain your mental wellbeing at the Every Mind Matters website

Bolton Citizen’s Advice:

For those that are at risk of domestic violence during self isolation, you can find further support here

Guidance for British people travelling overseas during the coronavirus (COVID-19) pandemic. 

Age UK are offering a range of services for elderly residents:


Support for Local Businesses and the Self Employed

For Business support please click here

For further information on how to claim for your employees' wages through the Coronavirus Job Retention Scheme click here

Apply for the coronavirus Bounce Back Loan here

Apply for the Self-Employment Income Support Scheme here

The Government business support finder tool can be found here

Business Bolton has the latest advice and guidance for local businesses

For further information on Grants for Businesses please click here

Working safely during coronavirus (COVID-19) here

Guidance for people who work in or run shops, branches, stores or similar environments and how to work safely here

Guidance for people who work in or run restaurants, pubs, bars, cafes or takeaways here

HMRC has set up a dedicated hotline to support businesses and the self-employed. Practical help and advice is available by calling 0800 024 1222


Local Services & Volunteering Opportunities

A summary of Bolton Council services affected by Coronavirus can be found here

Bolton at Home are providing regular updates on how they are delivering services differently and other ways they are trying to keep people safe. For further information please visit the website 

For updates and advice on waste collection click here

Further details on the reopening of Bolton recycle centres can be found here

Local Welfare Provision – help in a crisis or emergency:

Covid-19: childcare and education for keyworkers click here 

Further guidance on free school meals for schools here

For Registrars (Births, Marriages and Deaths) click here 

If either yourself or your charity / volunteer group would like to help with the Coronavirus response, please contact Bolton CVS at or 01204 546 055.

Atherton residents who wish to volunteer to help vulnerable households can register here

To become a NHS Volunteer Responder please follow this link:


How serious is COVID-19?

Most people who get the virus have make a full recovery, but the virus can cause severe symptoms and death. This is particularly true those over 70, and for those with long term conditions like diabetes, cancer and chronic lung disease.

The more people who become infected - the more our NHS will not cope - so you should stay at home to protect our NHS and save lives.

What are the symptoms?

If you are infected you may experience a range of symptoms but the two symptoms to look out for are:

  • new continuous cough
  • A fever or high temperature

What should I do if I have either of the above symptoms?

  • Protect others - don't call NHS 111
  • Protect others - don't call, or go to your GP
  • Protect others - don't go to your local hospital

If you live alone - stay at home without any visitors (self-isolate) immediately for 7 days

If you live with others - you should all isolate yourselves at home for 14 days - this 14-day period starts from the day the first person in the home noticed the symptoms.

You staying at home for 7 or 14 days will stop you causing other people to get sick and possibly die - don't risk it.

For anyone in your home who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14-day isolation period.

If at-risk people share your home - such as those who are older and those with underlying health conditions - ideally they should move out, perhaps to stay with friends or family for the whole isolation period. If they can't move out, they must keep as much distance as possible from others in the home during this period. Use disinfectant to keep surfaces clean, wash hands and keep them away from your face.

For further information read this government advice on staying at home and isolating.

What should I do if self-isolation is difficult?

  • You can't manage with your symptoms at home
  • Your conditions get worse
  • Your symptoms do not get better after 7 days

You should use the online 111 service or if you can't use the online service call 111

How can you avoid getting and spreading the virus?

Scientists think the virus spreads via droplets from coughs and sneezes and we know it spreads easily and can stay on surfaces for a while. Follow the advice below to reduce your risk and the risk to others.

  • Avoid non-essential contact with others - work from home if you can and don't socialising with others - if you do go out keep 6 feet (2metres) distance.
  • Wash your hands - with soap and water often, for at least 20 seconds. Do this before leaving home and after returning home, before eating and drinking, and after coughing or sneezing.
  • Cover your mouth and nose - with a tissue or your sleeve (not your hands) when you cough or sneeze - tissue in the bin and wash, or disinfect, your hands immediately.
  • Don't touch your face - especially your eyes, nose and mouth.
  • Clean surfaces - disinfect surfaces around you  - especially mobiles, computers, keyboards, worktops, desks, handles...

Keep up-to-date with government emails about coronavirus (COVID-19) here .


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